Shipping Terms

US Orders

Our office processes orders Monday through Friday from sunny Southern California, excluding observed US Holidays. Orders typically ship within 3-5 business days after they are placed. Orders placed on Saturday and Sunday process the following week. If there should be any unforeseen delay in shipment or if a product is out of stock we will notify you via email. Orders are shipped via USPS Priority only.  Due to our fulfillment process, we are unable to Expedite orders. Mailing prices cover US Postal fees in addition to shipping materials and handling. If you have a question regarding our shipping policy or shipping timeline, please contact us at orders@ergonbike.com or use the contact form.

 

International Orders

Sorry, at this time, we are unable to ship items to Canada or the European Continent. For shipping outside the US, please use one of our online partners or consult your local bicycle retailer. Thank you for your understanding.